Supporting Multiple Currencies

Owned by Dámaso Luque (Unlicensed)
Last updated: Apr 16, 2024 by Dominik Lindenberger

As a Printing Service, you can configure which currencies you support and accept. This means that users can create orders and quotes in their preferred currency if this is explicitly supported by you as part of Additional Supported Currencies.

Any selected and supported currency will be reflected throughout the entire ordering process for the buyer as well as on the Service side. As a Printing Service, you can configure your Main Currency and an unlimited number of Additional Supported Currencies. If a user would like to order in a currency that is not the Main Currency nor any of the Additional Supported Currencies, she will be defaulted to your Main Currency.

 

How to Set and Edit Currencies

To set currencies, you need to configure them in the Service Panel:

  1. Go to Service Panel.

  2. Go to Settings > General Settings > Billing information.

  3. Set the main currency

  4. [Optional] Set additionally supported currencies.

  5. Save changes by clicking on the “Save“ button.

When and How Currency Conversion is Applied

Prices are converted to a buyer’s preferred currency if her desired currency is in the list of Additional Supported Currencies. Currency conversion is provided by our integration with the service currencylayer. 

A Buyer can set their preferred currency in their profile:
Profile - User Settings - Region Settings - Currency.

In Test or QA environments we use hard-coded exchange rates, rather than calling the service of currencylayer - to avoid incurring costs. Differences in calculated amounts compared to a live exchange rate are therefore expected.

Currency Conversion Scenarios

Case

Situation

Result

Case

Situation

Result

1

Buyer wants to order in EUR

 

  • Service’s Main Currency is EUR

  • Service’s Additional Supported Currency is USD

  • Buyer can order in EUR

  • Service receives order in EUR

2

Buyer wants to order in USD

  • Service’s Main Currency is EUR

  • Service’s Additional Supported Currency is USD

  • Buyer can order in USD

  • Service receives order in USD

3

Buyer wants to order in GBP

  • Service’s Main Currency is EUR

  • Service’s Additional Supported Currency is USD

  • Buyer can order only in EUR

  • Service receives order in EUR

4

Buyer orders in USD, Service edits the order

  • Service’s Main Currency is EUR

  • Service’s Additional Supported Currency is USD

  • Buyer can order in USD

  • Service can edit the order in EUR

  • Upon saving, the order is converted to USD

5

Service creates an order for a foreign buyer

  • Service’s Main Currency is EUR

  • Service’s Additional Supported Currency is USD

  • Buyers preferred currency is USD

  • Service creates an order in EUR

  • Upon saving, the order is converted to USD

  • Buyer receives order in USD

List of Currently Supported Currencies

Currency Code

Symbol

Currency

Examples

Currency Code

Symbol

Currency

Examples

AUD

 

Australian Dollar

 

CAD

 

Canadian Dollar

 

CHF

 

Swiss Franc

 

CNY

 

Chinese Yuan

 

CZK

 

Czech Koruna

 

DKK

 

Danish Krone

 

EUR

€

Euro

1.234,56€
-1.234,56€

GBP

 

Pound Sterling

 

HUF

 

Hungarian Forint

 

IDR

 

Indonesian Rupiah

 

JPY

 

Japanese Yen

 

MYR

 

Malaysian Ringgit

 

NOK

 

Norwegian Krone

 

PLN

 

Polish złoty

 

RUB

 

Russian Ruble

 

SEK

 

Swedish Krona

 

SGD

 

Singapore Dollar

 

TRY

 

Turkish Lira

 

USD

 

US Dollar

 

ZAR

 

South African Rand

 

If you want to operate in a currency that is not yet supported, please reach out to our customer service via our Customer Portal.