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Overview

As new Printing Services (Fulfillment partners) become part of your ecosystem, you will need to first add them manually to your organization. After that, the print service will be able to further adjust its settings in the Service Panel.

Creating a new Printing Service can be completed with these steps:

  1. Creating and configuring a new Printing Service

  2. Adding the configured Printing Service to your Organization

Creating and configuring a new Printing Service

In the Admin Panel go to Partner > Fulfillment Partners.

Press ADD FULFILLMENT PARTNER+  in the upper right corner.

A new window will be opened where you can fill in all the details about the partner.

  1. Name →like code (without spelling restrictions, e.g. 3D ABC)

  2. Site → add the platform/organization to which the fulfillment partner should be connected to

  3. Labels → select any certificates that this Service has. Those will be displayed in the Service Standards filter in the Basket if there are multiple Services present on the platform.

  4. Users → enter the user who should be able to access the service panel for this fulfillment partner 

  5. Website → Non-3YD website of the partner

  6. Email → Non-3YD Email of the partner

Payment Options

  1. set required currency

  2. set required tax type (Sales Tax if using TaxJar)

  3. set required tax rate (needs to be 0 if using TaxJar)

  4. de/activate Minimum Order Price 

  5. TaxJar: this is an external tool that calculates the correct tax for US customers according to the TO and FROM

  • a TaxJar account is required (3YD has one and it can be used multiple times) to generate a token

  • the token needs to be added to the payment options in the fulfillment partner section in the admin panel

  • address of the fulfillment partner needs to be filled out correctly (might have to be done in the service panel): country, zip code, state

  • tax type needs to be set to Sales Tax (not VAT)

  • tax rate needs to be set to 0

  • Is billing address required → by default ticked.
    Only needs to be disabled if a client has custom payment methods where no billing address is desired. 

Checkout options

Configure Checkout Disclaimer and Checkout Information as needed

Terms and Conditions

Edit links to terms & conditions. This is compulsory (legal requirement), provide a link that links to Data Protection and Privacy page on your company website

Thank You Text

If required edit the Confirmation Text in the required languages

Advanced Options

Field Name

Description

VAT Id

Provide the valid VAT number of the Service.

Logo

Upload or change the logo of the Services.

Logo Temp

MES System Activated

Enable this to activate the MES system for the given Service.

Dummy Machines Activated

Enable this to simulate machine connectivity with dummy machines.

Requires MES System Activated = enabled

Certifications (.pdf)

Upload certifications of the current Service

File naming format

The global file naming format that is applied to all 3d files downloaded from the platform.

For more information on available syntax see https://3yourmind.atlassian.net/l/cp/uwu0LTXM

Initial order status

Select the order status for all incoming orders.

Production finish status

Select the order status that defines when an order is finished or complete, e.g. Shipped.

This needs to be set to be able to automatically close orders when the production of all parts inside the order has finished.

See also https://3yourmind.atlassian.net/wiki/spaces/PD/pages/185008172/Handover+between+Order+Manager+and+Production+Scheduler#Order-and-part-status-connection

Requires MES System Activated = enabled

Production start status

Select the order status that defines when an order enters production, e.g. Printing.

This needs to be set to be able to automatically set an order to Printing when a print job that contains parts of this order is started.

Requires MES System Activated = enabled

Original included in ZIP download

Select this if the original uploaded 3d file should be included in the ZIP file for downloading

Optimized included in ZIP download

Select this if the automatically optimized and repaired version of an uploaded 3d file should be included in the ZIP file for downloading

Thumbnails included in ZIP download

Select this is the auto-generated thumbnail of an uploaded 3d file should be included in the ZIP file for downloading

Address

Fill out the address and contact details for the Fulfillment Partner

Finally, save the configuration using the SAVE button at the bottom.

Adding the configured Printing Service to your Organization

To use a fulfillment partner in an organization, do not forget to do the following:

Go to B3_Organization > Organizations > Organization XYZ

  1. Navigate to Partners Enabled field → Add name of fulfillment partner which you created

Save the configuration using the SAVE button on the bottom

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