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Navigate to Administration > Users
Select one or more users using search or filtering.
Choose Decline and their status will be revoked
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Declined users are not able to access the platform and will not receive e-mail notifications. As a declined user registering again with the same e-mail address is not possible. |
Editing User Details
User Management also gives you the possibility to directly edit the profile of your users.
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The column Last Login shows the date a user last logged and provided credentials. This allows you to identify inactive platform users.
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Orders and order documents (e.g. invoices) remain in place unchanged to comply with Services' legal obligations of retaining those records.
Restricting a User’s Access to Payment Methods by Setting the Trust Status
As an organization admin, you can set a user’s trust status to be either of “Basic” or “Trusted”. This setting has an impact on which payment method is available to this user during checkout.
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Example
A Service has two payment methods configured:
Credit card payment
Customer Type: Everyone
Invoice payment
Customer Type: Only Trusted
User A has the setting Customer Type = Basic. During checkout only the payment option Credit card payment is available to User A.
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The Customer Type and the associated trust level is not visible to customers. |
For more information see https://3yourmind.atlassian.net/wiki/spaces/PD/pages/276627570/Configuring+Payment+Methods#Customizing-Payment-Options-for-Different-Customer-Segments.
Administrators can set globally whether new users should be categorized as Basic or Trusted.