...
As an order manager, you can now edit orders for your customers directly within the 3YOURMIND service panel. This means no time-consuming cancel & reorder process or workarounds anymore, requesting the customers to make changes to their ordersthrough the admin panel anymore, making changes to orders is now possible directly within the 3YD service panel.
The edit order feature is coming in a beta version with release 4.4.0. The feature is not available in 4.4.0 if the MES is activated. We are currently implementing safeguards to ensure data consistency across the platform, making sure crucial part information can not be changed anymore after parts are in production. We are working on making the finalised version of this functionality available to all customers in the upcoming releases.
...
The edit order option is accessible via the more actions menu on the order detail page. Only orders in their initial status category can be edited and to be able to edit orders, users need to be assigned to the access group ERP-Manager in the admin panel. When editing an order it is possible to change all part, shipping and billing information directly in the service panel. Parts can be added or deleted from the order to adapt to any changes.The edit order feature is coming in a beta version with release 4.4.0. We are currently implementing safeguards to ensure data consistency across the platform, making sure crucial part information can not be changed anymore after parts are in production. We are working on making the finalised version of this functionality available to all customers in the upcoming releases.
| Iframe | ||||||
|---|---|---|---|---|---|---|
|
...