...
To create a Quote from a Request, open the Request and click Create Quote. This will open a new “Quote from Request” form, pre-filled with all information that was part of the initial Request. To complete the form, the same steps apply as described above in Creating a Quote.
...
Who can Create or Edit Quotes?
Service Panel users with the role of ERP Manager can create or edit Quotes. See also Service Roles & User Rights.