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As a Printing Service, you can configure which currencies you support and accept. This means that users can create orders and quotes in their preferred currency if this is explicitly supported by you as part of Additional Supported Currencies.

Any selected and supported currency will be reflected throughout the entire ordering process for the buyer as well as on the Service side. As a Printing Service, you can configure your Main Currency and an unlimited number of Additional Supported Currencies. If a user would like to order in a currency that is not the Main Currency nor any of the Additional Supported Currencies, she will be defaulted to your Main Currency.

How to Set and Edit Currencies

To set currencies, you need to configure them in the Service Panel:

  1. Go to Service Panel.

  2. Go to Settings > General Settings > Billing information.

  3. Set the main currency

  4. [Optional] Set additionally supported currencies.

  5. Save changes by clicking on the “Save“ button.

When and How Currency Conversion is Applied

Prices are converted to a buyer’s preferred currency if her desired currency is in the list of Additional Supported Currencies. Currency conversion is provided by our integration with the service currencylayer. 

A Buyer can set their preferred currency in their profile:
Profile - User Settings - Region Settings - Currency.

In Test or QA environments we use hard-coded exchange rates, rather than calling the service of currencylayer - to avoid incurring costs. Differences in calculated amounts compared to a live exchange rate are therefore expected.

Currency Conversion Scenarios

Case

Situation

Result

1

Buyer wants to order in EUR

  • Service’s Main Currency is EUR

  • Service’s Additional Supported Currency is USD

  • Buyer can order in EUR

  • Service receives order in EUR

2

Buyer wants to order in USD

  • Service’s Main Currency is EUR

  • Service’s Additional Supported Currency is USD

  • Buyer can order in USD

  • Service receives order in USD

3

Buyer wants to order in GBP

  • Service’s Main Currency is EUR

  • Service’s Additional Supported Currency is USD

  • Buyer can order only in EUR

  • Service receives order in EUR

4

Buyer orders in USD, Service edits the order

  • Service’s Main Currency is EUR

  • Service’s Additional Supported Currency is USD

  • Buyer can order in USD

  • Service can edit the order in EUR

  • Upon saving, the order is converted to USD

5

Service creates an order for a foreign buyer

  • Service’s Main Currency is EUR

  • Service’s Additional Supported Currency is USD

  • Buyers preferred currency is USD

  • Service creates an order in EUR

  • Upon saving, the order is converted to USD

  • Buyer receives order in USD

List of Currently Supported Currencies

Currency Code

Currency

AUD

Australian Dollar

CAD

Canadian Dollar

CHF

Swiss Franc

CNY

Chinese Yuan

CZK

Czech Koruna

DKK

Danish Krone

EUR

Euro

GBP

Pound Sterling

HUF

Forint

IDR

Rupiah

JPY

Yen

MYR

Malaysian Ringgit

NOK

Norwegian Krone

PLN

Zloty

RUB

Russian Ruble

SEK

Swedish Krona

SGD

Singapore Dollar

USD

US Dollar

ZAR

Rand

If you want to operate in a currency that is not yet supported, please reach out to our customer service via our Customer Portal.

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