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Platform Announcements enable services to have a pop-up message visible to the end-user.

In the Admin Panel, you can configure the title and content of an announcement that gets shown to the customers on a 24-hour basis from now until you decide to take it down again. 

Configure a platform announcement:

Go to Site Admin → Organization → Announcement → Add another announcement

  1. Include a title

  2. Include the announcement text

  3. Select Show

  4. Save

If you want to remove the announcement at a later stage, you need to deselect the “show” option

Block platform usage entirely (“Maintenance Mode“)

Sometimes is might be needed to block all platform usage entirely (“Maintenance Mode“). While this is not supported with the Platform Announcements feature, there is a Workaround available to prevent users from using the platform when they see the Platform Announcement.

To enable a maintenance mode

  1. Configure a platform Announcement like described above

  2. Add this snipped to the OrganizationCustom Script:

<style>
  .kt-button {
    display:none;
  }
  body{
    pointer-events: none;
  }
</style>

To disable a maintenance mode

  1. Remove the snipped again from the Custom Script.

  2. Disable the platform announcement

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