As a Printing Services Service, you can configure which currencies are supported to be displayed in the User Panel. The supported currencies you support and accept. This means that users can create orders and quotes in their preferred currency if this is explicitly supported by you as part of Additional Supported Currencies.
Any selected and supported currency will be reflected throughout the entire ordering process for the buyer as well as on the Service side. As a Printing Service, you can configure your Main Currency and an unlimited number of Additional Supported Currencies. If a user would like to order in a currency that is not the Main Currency nor any of the Additional Supported Currencies, she will be defaulted to your Main Currency.
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How to Set and Edit Currencies
To set currencies, you need to go configure them in the Service Panel:
Go to Service Panel.
Go to Settings > General Settings > Billing information.
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Set the main currency
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[Optional] Set additionally supported currencies.
Save changes by clicking on the “Save“ button.
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When and How Currency Conversion is Applied
The order amount will automatically be converted to your main currency using Prices are converted to a buyer’s preferred currency if her desired currency is in the list of Additional Supported Currencies. Currency conversion is provided by our integration with the service currencylayer. This provides real-time exchange rate data and currency conversion. Within the software, all cost information will be shown in the primary currency. The price in the additional currency will only be visible in the saved Quote or Order, as visible to the buyer.
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A Buyer can set their preferred currency in their profile:
Profile - User Settings - Region Settings - Currency.
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In Test or QA environments we use hard-coded exchange rates, rather than calling the service of currencylayer - to avoid incurring costs. Differences in calculated amounts compared to a live exchange rate are therefore expected. |
Currency Conversion Scenarios
Case | Situation | Result | |
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| 1 | Buyer wants to |
order in EUR |
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| 2 | Buyer wants to order in |
Buyer will be able to Order in the desired currency.
USD |
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| 3 | Buyer wants to order in |
If Buyer wants to order in USD, one of the listed supported currencies, it is possible.
Buyer will be able to place the order in the desired currency and the real-time exchange rate will be applied via currencylayer (conversion application)
Buyer wants to order in a non-supported currency.
If Buyer wants to order in GBP, the order will only allow him to select EUR
GBP |
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| 4 | Buyer orders in USD, Service edits the order |
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| 5 | Service creates an order for a foreign buyer |
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List of Currently Supported Currencies
Currency Code | Currency |
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AED | Emirati Dirham |
AUD | Australian Dollar |
CAD | Canadian Dollar |
CHF | Swiss Franc |
CNY | Chinese Yuan |
CZK | Czech Koruna |
DKK | Danish Krone |
EUR | Euro |
GBP | Pound Sterling |
HUF | Hungarian Forint |
IDR | Indonesian Rupiah |
JPY | Japanese Yen |
MYR | Malaysian Ringgit |
NOK | Norwegian Krone |
PLN | Polish złoty |
RUB | Russian Ruble |
SAR | Saudi Riyal |
SEK | Swedish Krona |
SGD | Singapore Dollar |
TRY | Turkish Lira |
TWD | New Taiwan Dollar |
USD | US Dollar |
ZAR | South African Rand |
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If you want to operate in a currency that is not yet supported, please reach out to our customer service via our Customer Portal. |