As a Printing Services Service, you can configure which currencies are supported to be displayed in the User Panel. The supported currencies you support and accept. This means that users can create orders and quotes in their preferred currency if this is explicitly supported by you as part of Additional Supported Currencies.
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Description
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Any selected and supported currency will be reflected throughout the entire communication with the customerordering process for the buyer as well as on the Service side. As a Printing Service, you can configure your main currency and additional supported currencies
The order amount will automatically be converted to your main currency using our integration with the service currencylayer to provide real-time exchange rate data and currency conversion.
Main Currency and an unlimited number of Additional Supported Currencies. If a user would like to order in a currency that is not the Main Currency nor any of the Additional Supported Currencies, she will be defaulted to your Main Currency.
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How to Set and Edit Currencies
To set currencies, you need to configure them in the Service Panel:
Go to Service Panel.
Go to Settings > General Settings > Billing information.
Set the main currency
[Optional] Set additionally supported currencies.
Save changes by clicking on the “Save“ button.
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When and How Currency Conversion is Applied
Prices are converted to a buyer’s preferred currency if her desired currency is in the list of Additional Supported Currencies. Currency conversion is provided by our integration with the service currencylayer.
A Buyer can set their preferred currency in their profile:
Profile - User Settings - Region Settings - Currency.
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In Test or QA environments we use hard-coded exchange rates, rather than calling the service of currencylayer - to avoid incurring costs. Differences in calculated amounts compared to a live exchange rate are therefore expected. |
Currency Conversion Scenarios
Case | Situation | Result | |
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1 | Buyer wants to order in |
Buyer will be able to Order in the desired currency.
Consider Service with:
Main currency: EUR
Additional supported currency: USD
EUR |
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2 | Buyer wants to order in |
Buyer will be able to Order in the desired currency. Additional supported currency will be applied.
Consider Service with:
Main currency: EUR
Additional supported currency: USD
If Buyer wants to order in USD, it is possible
Buyer wants to order in a not supported currency
The main configured currency will be applied by default.
Consider Service with:
Main currency: EUR
Additional supported currency: USD
If Buyer wants to order in GBP, it is possible to order only in EUR
How to Set and Edit Currencies?
To set currencies, you need to go configure them in the Service Panel:
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title | Set Currencies in Service Panel |
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Go to Service Panel.
Go to Settings > General Settings > Billing information.
Define main currency and additionally supported currencies.
Save changes by clicking on the “Save“ button.
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USD |
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3 | Buyer wants to order in GBP |
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4 | Buyer orders in USD, Service edits the order |
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5 | Service creates an order for a foreign buyer |
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List of Currently Supported Currencies
Currency Code | Currency |
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AED | Emirati Dirham |
AUD | Australian Dollar |
CAD | Canadian Dollar |
CHF | Swiss Franc |
CNY | Chinese Yuan |
CZK | Czech Koruna |
DKK | Danish Krone |
EUR | Euro |
GBP | Pound Sterling |
HUF | Hungarian Forint |
IDR | Indonesian Rupiah |
JPY | Japanese Yen |
MYR | Malaysian Ringgit |
NOK | Norwegian Krone |
PLN | Polish złoty |
RUB | Russian Ruble |
SAR | Saudi Riyal |
SEK | Swedish Krona |
SGD | Singapore Dollar |
TRY | Turkish Lira |
TWD | New Taiwan Dollar |
USD | US Dollar |
ZAR | South African Rand |
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If you want to operate in a currency that is not yet supported, please reach out to our customer service via our Customer Portal. |