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  1. As an admin, go to the Admin panel

  2. Navigate to Authentication and Authorization › Users

  3. Find and open the user details of the external user you just invited

  4. Under Permissions enabled the Active checkbox to activate the account

  5. To remove the User Panel access go to the USER ACCESS GROUPS section

  6. Select the DELETE? checkbox for any AMPI and/or User Panel permission

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  7. Confirm your changes by clicking Save and continue editing at the bottom of the page.

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The external Service user can now log into the platform. To complete the setup for the external service user, Service Panel access needs to be granted. For details, see below at https://3yourmind.atlassian.net/wiki/spaces/PD/pages/1845952516/Inviting+External+Suppliers+as+Printing+Service+Onto+Your+Platform#Providing-Service-Panel-access-to-new-external-users.

Case 2 - Org admin invites an external user with instant activation

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To complete the setup for the external service user, Service Panel access needs to be granted. See below For details, see below at https://3yourmind.atlassian.net/wiki/spaces/PD/pages/1845952516/Inviting+External+Suppliers+as+Printing+Service+Onto+Your+Platform#Providing-Service-Panel-access-to-new-external-users.

Case 3 - External user signs up

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In fact, the new user now does not have access to any panel, so Service Panel access needs to be granted in the next step. See below.

Providing Service Panel access to new external users

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