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As a Printing Services Service, you can configure which currencies are supported to be displayed in the User Panel. The supported currencies you support and accept. This means that users can create orders and quotes in their preferred currency if this is explicitly supported by you as part of Additional Supported Currencies.

Any selected and supported currency will be reflected throughout the entire ordering process for the buyer as well as on the Service side. As a Printing Service, you can configure your Main Currency and an unlimited number of Additional Supported Currencies. If a user would like to order in a currency that is not the Main Currency nor any of the Additional Supported Currencies, she will be defaulted to your Main Currency.

Table of Contents

How to Set and Edit Currencies

...

  1. Go to Service Panel.

  2. Go to Settings > General Settings > Billing information.

  3. Define main currency and additionally supported currencies.

  4. Save changes by clicking on the “Save“ button.

...

When and How Currency Conversion is Applied

The order amount will automatically be converted to your main currency using Prices are converted to a buyer’s preferred currency if her desired currency is in the list of Additional Supported Currencies. Currency conversion is provided by our integration with the service currencylayer. This provides real-time exchange rate data and currency conversion. Within the software, all cost information will be shown in the primary currency. The price in the additional currency will only be visible in the saved Quote or Order, as visible to the buyer. 

Potential Scenarios

Case

Situation

Result

1

Buyer wants to order in

primary currency (Euro)

If Buyer wants to order in EUR, the primary currency, it is possible.

Buyer will be able to Order in the desired currency.

EUR

  • Service’s Main Currency is EUR

  • Service’s Additional Supported Currencies are USD

  • Buyer can order in EUR

  • Service receives order in EUR

2

Buyer wants to order in

additionally supported currency.

If Buyer wants to order in USD, one of the listed supported currencies, it is possible.

Buyer will be able to place the order in the desired currency and the real-time exchange rate will be applied via currencylayer (conversion application)

USD

  • Service’s Main Currency is EUR

  • Service’s Additional Supported Currencies are USD

  • Buyer can order in USD

  • Service receives order in USD

3

Buyer wants to order in

a non-supported currency.

If Buyer wants to order in GBP, the order will only allow him to select EUR

The main configured currency will be applied by default.

GBP

  • Service’s Main Currency is EUR

  • Service’s Additional Supported Currencies are USD

  • Buyer can order only in USD

  • Service receives order in USD