The Agile ERP includes an integrated Tax Calculator that complies both with EU and US regulations.
Processing Orders within the EU
Orders inside the EU are subjected to Value Added Tax (VAT). The VAT rate differs per country and is dependent on the location of the printing service.
The default rate can be set up in Service Panel > Settings > General Settings
In some cases, an order will not contain any VAT (0% VAT) if all of the following conditions apply:
The Service Partner is located within the EU
The Shipping Address of the order is in the EU
The Billing Address contains a Company Name
The Billing Address contains a VAT ID
The Country in the Shipping Address is different then the Country of the Printing Service
The Country in the Billing Address is different then the Country of the Printing Service
The Agile ERP will automatically check if VAT is applicable based on each order.
Processing Orders from the EU to non-EU countries
If the printing service is located inside the EU but the Shipping Address is outside the EU, no VAT will be added (0% VAT).
Printing Services can restrict offering their services to EU countries, by removing those countries from the shipping methods.
Processing Orders from non-EU countries
If the Printing Service is located outside the EU and the Billing Address of buyer is not in the same country as the Printing Service, no VAT will be added (0% VAT). (valid for software >= v3.18.4)
Orders within the US
The calculating tax within the US depends on a wide variety of factors from each state and municipality. The Agile ERP use taxjar.com to calculate appropriate Sales Tax. If you want to check that your tax is calculated correctly, you can use their state tax tool.